Frequently Asked Questions

Find quick answers to common questions about our products, ordering process, delivery, and more.

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Products & Ingredients

We stand out because:

  • 100% natural ingredients with no artificial additives
  • Fresh fruits delivered daily from local farms
  • Everything made to order for maximum freshness
  • Unique flavor combinations developed by nutritionists
  • Focus on both taste and health benefits

Yes! We cater to various dietary needs:

  • Vegan: All juices are plant-based
  • Low-sugar: Natural fruit sugars only, no added sugar
  • Keto-friendly: Specific low-carb options available

For optimal freshness and nutrition:

  • Smoothies & Juices: Consume within 1-3 days of delivery
  • Store in refrigerator or freezer if not consumed immediately
  • Always shake well before drinking!
  • Salads & Wraps: Best enjoyed within 2-3 hours
  • Parfaits: Consume within 4 hours
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Ordering Process

You can order through multiple channels:

  • WhatsApp: Lagos (08036815517) | Abuja (08064377758)
  • In-store: Visit our locations in Lagos (Victoria Island) or Abuja (Maitama)
  • Online: Browse our full menu at Shop Now
  • Instagram: DM us @mayschills or @mayschillsabuja

For a smooth ordering process, please provide:

  • Full name
  • Delivery address (with landmarks)
  • Phone number
  • Order details (items, quantities)
  • Preferred delivery time
  • Any special instructions or allergies

Absolutely! We offer various customization options:

  • Sweetness levels
  • Add-ons
  • Allergies
  • Salad dressings: Choice of dressing on the side

Just mention your preferences when ordering!

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Detox & Wellness Plans

Choose based on your goals:

  • Juice Only Plan: For deep cleansing and rapid results
  • Smoothie Only Plan: More filling, great for first-timers
  • Combo Plan: Best of both worlds - juices and smoothies
  • Salad & Drinks Plan: For those who prefer some solid food
  • Duration: Plans last anywhere between 1 and 7 days.

Need help deciding? Text us on WhatsApp for a free consultation!

Common experiences include:

  • Days 1-2: Possible headaches or fatigue as body adjusts
  • Days 2-3: Increased energy and mental clarity
  • Throughout: Reduced bloating, clearer skin
  • Results: Weight loss, improved digestion, better sleep

Tips: Drink plenty of water, rest when needed, and avoid strenuous exercise.

We recommend:

  • Light exercise: Walking, gentle yoga, stretching
  • Avoid: Intense workouts
  • Listen to your body: Rest if you feel tired
  • Stay hydrated: Drink extra water if exercising
  • Best time to start: Morning when energy levels are highest

For detox plans with solid food (Salad & Drinks), moderate exercise is fine.

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Delivery Information

Delivery times vary by service:

  • Regular Orders: 1:30 PM and 6:00 PM daily are our delivery batch times
  • Detox Plans: Daily delivery between 8:00AM - 11:00 AM
  • Express Delivery: Available 8:00 AM - 6:00 PM

Delivery fees depend on location:

Exact fee confirmed when you provide your address.

We have solutions for this:

  • Leave with security: Provide guard's name
  • Neighbor/Office reception: Specify details
  • Reschedule: Contact us ASAP to rearrange

Note: For perishable items, someone must receive within 30 minutes of delivery.

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Payment & Policies

We accept various payment options:

  • Bank Transfer and card payments: At our physical stores and website
  • POS: At our physical stores only

Yes! We have several ways to save:

  • Bulk Orders: Discounts for orders above ₦100,000
  • Loyalty Points: Earn points with every purchase made through the website
  • Seasonal Promos: Follow us on social media for timely seasonal promos!

Still Need Help?

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